Terms and Conditions

  1. Acceptance of Terms

By accessing and using www.bawabetalebdaa.com ("we," "our," or "us"), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website.

  1. Use of the Website

2.1. Age Restriction: Our website is intended for individuals who are at least 18 years old. By using our website, you confirm that you are of legal age to enter into contracts.

2.2. User Accounts: You may be required to create a user account to access certain features of our website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

2.3. Prohibited Activities: You agree not to engage in any activity on our website that is unlawful, violates the rights of others, or interferes with the operation of the website.

  1. Privacy

Our Privacy Policy governs the collection, use, and disclosure of your personal information. By using our website, you consent to the practices described in our Privacy Policy.

  1. Orders, Cancellation, and Changes

4.1. Order Placement: When you place an order on our website, you agree to provide accurate and complete information, including billing and shipping details.

4.2. Cancellation: You may cancel an order within 3 hours of placing it by contacting our customer support team. We reserve the right to charge a cancellation fee if the order has already been processed or shipped.

4.3. Changes: If you need to make changes to an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes after the order has been processed.

  1. Returns and Exchanges

5.1. Eligibility: To be eligible for a return or exchange, the following conditions must be met:

  • The item(s) must be in new, unused, and unworn condition.
  • The item(s) must be returned within 7 days from the date of purchase.
  • The item(s) must be accompanied by the original receipt or proof of purchase.

5.2. Non-Returnable Items: We do not accept returns or exchanges for the following items:

  • Customized products 

5.3. How to Initiate a Return or Exchange: To initiate a return or exchange, please contact our customer support team at info@bawabetalebdaa.com. Provide your order number and details about the item(s) you wish to return or exchange.

5.4. Shipping Costs: You are responsible for return shipping costs unless the return is due to a defect or error on our part.

  1. Refunds

6.1. Refunds: If your return is approved, we will process a refund to the original payment method within 3 days of receiving the returned item(s). Please note that it may take additional time for your bank or credit card company to process the refund.

  1. Exchanges

If you are exchanging an item for a different size, color, or style, we will send the replacement item(s) once we receive the original item(s) and confirm eligibility for exchange.

  1. Limitation of Liability

8.1. Disclaimer: We provide our website and content "as is" and make no warranties or representations regarding the accuracy or completeness of the content.

8.2. Limitation of Liability: To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or the products/services purchased through our website.

  1. Changes to Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. You are responsible for reviewing these terms periodically.

  1. Contact Us

If you have any questions or concerns about these Terms and Conditions or need assistance with a return, exchange, or cancellation, please contact us at info@bawabetalebdaa.com