Return and Exchange Policy

Thank you for shopping at www.bawabetalebdaa.com("we," "our," or "us"). We are committed to ensuring that you are satisfied with your purchase. If you have any questions or concerns about our Return and Exchange Policy, please feel free to contact us at info@bawabetalebdaa.com

  1. Returns and Exchanges

1.1. Eligibility: To be eligible for a return or exchange, the following conditions must be met:

  • The item(s) must be in new, unused, and unworn condition.
  • The item(s) must be returned within [number of days] days from the date of purchase.
  • The item(s) must be accompanied by the original receipt or proof of purchase.

1.2. Non-Returnable Items: We do not accept returns or exchanges for the following items:

  • Customized products 
  1. How to Initiate a Return or Exchange

2.1. Contact Us: To initiate a return or exchange, please contact our customer support team at info@bawabetalebdaa.com Provide your order number and details about the item(s) you wish to return or exchange.

2.2. Return Authorization: Once your request is approved, we will provide you with a Return Authorization Number (RAN) and instructions on how to return the item(s).

  1. Shipping Costs

3.1. Return Shipping: If you are returning an item due to a change of mind or for reasons not related to a defect or error on our part, you are responsible for the return shipping costs.

3.2. Exchange Shipping: If you are exchanging an item for a different size or color, we will cover the shipping costs of sending the replacement item(s) to you.

  1. Refunds and Credits

4.1. Refunds: If your return is approved, we will process a refund to the original payment method within 3 days of receiving the returned item(s). Please note that it may take additional time for your bank or credit card company to process the refund.

  1. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 1 day of receiving the product, and we will arrange for a replacement or refund.

  1. Final Sale Items

Some items may be marked as "Final Sale" and are not eligible for returns or exchanges. Please check the product description for any such information before making a purchase.

  1. Contact Us

If you have any questions about our Return and Exchange Policy or need assistance with a return or exchange, please contact us at info@bawabetalebdaa.com